Data and security
Your sales, cost prices and customer balances are sensitive. Here is exactly how we protect them — not just a promise that we do.
Last updated 24 August 2026
Encrypted, always
Your records are encrypted in transit and at rest — between your phone and our servers, and while they sit in storage.
Backed up automatically
A lost or broken phone shouldn't mean lost records. Your data is backed up automatically, on our servers, separate from the device you record it on.
Access on your terms
Staff you invite see only what you allow. Profit, cost prices and reports stay hidden by default, and every sale is stamped with who recorded it.
Yours to export or delete
Export your full records as a spreadsheet at any time. Close your account and we delete your data on the schedule set out in our Privacy Policy.
Offline recording
Sales recorded with no connection are stored securely on your device, then synced to our servers — and encrypted in the same way — the next time it finds a signal.
Infrastructure
Kivora runs on reputable cloud infrastructure providers, monitored for uptime and unusual activity. We don't operate our own physical servers, and we choose providers held to recognised industry security standards.
Staff accounts and permissions
You decide what each staff login can see. By default, staff can record sales and check stock, while profit, cost prices and reports stay visible only to the owner. Every action is stamped with the account that took it, so there is always a clear record of who did what.
Reporting a concern
If you believe you've found a security issue with Kivora, tell us directly at hello@kivora.com. We take reports seriously and will follow up with you.
More on how we handle your data
See the full Privacy Policy for what we collect, why, and your rights over it.
Read the Privacy Policy