Resources

Everything outside the till

The guides, answers and ways to reach us that sit alongside the app itself. Start wherever your question actually is.

Plain-language chapters on pricing, credit and landed cost on imported stock — written for owner-operators, not accountants.

The three-step walkthrough from adding your first product to reading tonight's profit.

The full list of what Kivora does, in the same plain language as everything else here.

Getting started, your money and data, staff access, and billing — grouped by what it's actually about.

What Notebook and Counter include, and what changes when your trial ends.

Reach a real person by email or WhatsApp, or send a message directly.

From the SMEs Doc

Start with the handbook

Three chapters on the numbers side of running a shop. Jump straight to the one you need.

Cost, price, margin and markup — the difference between them, and why the last two are not the same number.

How much to give out, when to stop, and how to ask for it back without losing the customer.

Shipping, clearing and the exchange rate you actually paid — spread across the shipment, unit by unit.

Send us a message and we'll answer directly — no ticket system, no waiting on a queue.